A nice finish

Post originally appeared in The Observant Customer 8/8/2016

I stopped at the local Outlet Mall the other day to do some shopping and some observation.  It was a warm and sunny day and may of the stores had their doors open to deal with the heat.

Being a fan of the brand and a citizen of the PNW, I stopped by the Columbia Sportswear Outlet where they had a great sale going on.  I quickly found several items that I was shopping for so I headed to the registers where there were a number of waiting cashiers.

“I can help you right here,” came a greeting from the nearest cashier.

During the transaction, I noticed that a name tag affixed to his jacket.  I thought it odd with the stores so warm that a cashier would be wearing outerwear.  So, I asked him if he was warm.

“No, actually I am quite comfortable,” he replied as he handed me my change.  I thought that would be the end of our conversation but he continued apparently excited to talk about the jacket. “The jacket is made of Omni-Shield™ and it is really comfortable,” he said as he carefully folded and bagged my purchases.

Nice finish.

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